Next Gen Customer Portal
END-TO-END SUPPLY CHAIN VISIBILITY
One Portal.
One Source of Truth.
Many customer portals focus on a single function. The Source Next Gen Customer Portal is built to unify data across your supply chain – giving you clarity whether your freight is stored in a facility or moving across locations.
By synchronizing inventory, orders, and shipments across warehousing and transportation workflows, the portal helps teams reduce blind spots, identify
Core Portal Capabilities
Inventory Visibility
Clear insight into inventory status across locations, SKUs, and facilities – including what’s available, allocated, inbound, or in transit.
Order Management
Track inbound and outbound orders from creation through completion, with flexible views that support planning, reconciliation, and reporting.
Shipment Tracking
Monitor freight throughout the transportation lifecycle, whether staged, moving, or delivered – all within the same portal experience.
Document Management
Access operational documents tied to orders, inventory, and shipments without relying on disconnected tools or email threads.
Reporting & Analytics
Use standardized reports and exports to support forecasting, operational reviews, and internal decision-making.
Communication & Support
Keep conversations connected to real-time operational data, helping align teams and accelerate issue resolution.
What Makes the Source Portal Different
Technology That Works Together Across the Ecosystem
The Next Gen Customer Portal is one component of Source’s broader technology approach – designed to simplify complexity across warehousing, fulfillment, and transportation.
Explore related technology solutions:
Warehouse in a Box
Systems Integration
Connected to Services That Move Your Business
The portal supports Source customers across the full service portfolio, helping ensure consistent visibility as inventory and shipments move among facilities, modes, and channels:
Core tech-driven services:
Warehousing & Distribution
Multi-temperature storage (ambient, refrigerated, frozen), FEFO rotation, Lot & Batch tracking, and SQF-certified handling.
Ecommerce & Fulfillment
High-velocity pick & pack, D2C temperature control, and omnichannel order accuracy.
Transportation
Temperature-controlled capacity, appointment reliability, and retailer-compliant delivery.
Value-Added Services
Labeling, date coding, kitting, allergen zones, compliance packaging, repacking, palletizing and more.
These Grocery Retail Companies Trust Source
See How the Portal Fits Your Operation
Every supply chain is different. Talk with a Source specialist about how the Next Gen Customer Portal supports your goals and how it fits within a broader logistics strategy built for scale.